Is China the world's new back-office

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A rising China may be the business story of the decade,[link widoczny dla zalogowanych], but in global outsourcing terms the Middle Kingdom is something of a non-entity. The fact is, in IT and back-office processing, Eastern Europe and,[link widoczny dla zalogowanych], above all, India,[link widoczny dla zalogowanych], command the lion‘s share of offshoring for UK and European clients. But it is time to think again. The Chinese are coming.
I was recently in China to attend the launch of Capgemini‘s brand-new business process outsourcing (BPO) delivery centre in Nanhai,[link widoczny dla zalogowanych], on the edge of South China‘s staggering megacity,[link widoczny dla zalogowanych], Guangzhou - population: 16 million.